Q1. How long does it take to receive my stationery once my order is placed?
Q2. How do I place an order?
Q3. What is included in the prices?
Q4. Can you design a picture especially for my invitations?
Q5. Can an existing design be changed slightly?
Q6. I saw a design I liked on the gallery last year, but now it has vanished! Where is it?
Q7. Where are all your non-wedding designs?
Q8. Can I use your design and print the stationery myself?

Q1. How long does it take to receive my stationery once my order is placed?

A1. This depends on how quickly the proofs are approved, but it usually takes a little over a month. Invitations are usually sent out six weeks before the wedding. To keep yourself stress-free, allow a week or so to fill them in & address and stamp them. It's a good idea to order your samples two months before you need the invitations (three and a half months before your wedding).

You will receive your proofs by email five working days after all the details (including wording) have been submitted and the deposit has been received. (If you opt to receive your proofs by post this will take a bit longer & depend on postal delivery times.)

Your stationery will be ready for delivery fifteen working days after you have approved the proofs by email and the balance has been received.

All full orders within Ireland are delivered within one working day, by courier. Delivery to the UK usually takes three working days but can take longer; and delivery to the US usually takes about a week. For deliveries outside Ireland you can choose from a range of courier & posting options.

Q2. How do I place an order?

A2. There are several steps:

1. Order samples & choose your invitation / other stationery item.
   The first thing is to see a sample, so you know what you are getting. These can be purchased through the website. If you are interested in more than one design, why not order each of the samples in a different format (eg. flat/large/standard invitations)?
2. Choose your font & wording.
   Once you have received and are happy with your sample, you will need to choose your wording and your font. You will have received some sample wording with your samples. If you need more help with this, please email Sheena who will be happy to help. Once you have chosen your wording, type it into a word document and email it to whomever else is involved! It is very easy to misspell the name of the venue or something similar, but the more people who look at it the less chance there is of including a mistake. Changing your wording later will cost 25 euro, so it is worth while to double-check!
3. Place your order.
   You can click on your chosen items online and the website will take you through the ordering process. (If you need to place your order in the next week, please download an orderform and email it to us). Pay the deposit by Paypal or cheque. Please allow a week for the cheque to arrive.
4. Check & approve your proofs.
   When you receive your proofs, check through them (again, you can email them on to your fiancé/e, friends and family) . Email us to approve them, or to request changes. Changes cost 25 euro each. (Changes cost extra because it usually means typesetting the wording again. Even a tiny change can take a while as the wording has to look well and has been carefully arranged. To avoid this fee, we advise you to read through and double-check the wording and other details before submitting it). If you are happy with your proofs and have sent an approval by email, please pay the balance by Paypal or cheque.

Q3. What is included in the prices?

A3. Personalised messages (on inside leaf) on invitations (day & evening), thank-you cards, reply-cards and save-the-date cards. Personalised captions on the outside of the booklet covers & menu covers. Envelopes for all invitations, thank-you cards, reply cards, and save-the-date cards.

What is not included?

Delivery is not included. Delivery within Ireland is 12 euro per delivery, so if you are ordering more than one item it's advisable to order them at the same time! Delivery outside Ireland is at cost. Proofs by post are not included, but can be ordered for an additional fee. PLEASE NOTE: Changes to the wording or other details after the deposit has been paid, costs 25 euro per change. Please check all details carefully before placing your order. If you are unsure about anything you can email us prior to placing your order.

Q4. Can you design a picture especially for my invitations?

A4. Sadly, no. While I love to draw, commissions are not my forté. I've found that it is better to offer a good range of designs which includes images suitable for all types of weddings: black tie; casual; quirky or fairytale.

Q5. Can an existing design be changed slightly?

A5. Again, unfortunately, no! I am gradually getting all the designs printed in vegetable inks (which are better for the environment). To do this, I need to get thousands printed at the same time, so it is not possible to print a hundred or so in a different variation.

Q6. I saw a design I liked on the gallery last year, but now it has vanished! Where is it?

A6. Some designs are just being tidied up a bit before being restored to the webiste, but I do prune the designs each year so it may be that it has been retired.

Designs that are getting their hair & make-up done are:

Q7. Where are all your non-wedding designs?

A7. For the moment I am concentrating on organising the wedding stationery part of my business. At Christmas I do exercise the elves-and-trolls-and-Regency-romance bits of my brain, but for the rest of the year I am just too busy. However I do hope to open a sister site next year which will display all my other work. If you are interested in receiving emails about this, you can join the other mailing list.

Q8. Can I use your design and print the stationery myself?

A8. No, I don't lease the designs for printing, so they are only available as cards, produced by Baglady Designs.